Popular Clones

passwordsafe
pwSafe 2 pwSafe 2 (iOS)
pwSafe Mac pwSafe Mac

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Frequently Asked Questions

Following are some of the questions that tend to be asked every once in a while, along with the answers. If you can't find an answer to your question here, please check the contact page for pointers to more resources.
  1. Help! I've forgotten/lost/misplaced my master password
  2. Sorry, there's not much we can do to help. Any "recovery" mechanism that we would implement would be open to abuse.
  3. Help! I can't open my password database
  4. First, eliminate the obvious: Make sure Caps Lock is off, and if your PC is multilingual, make sure that you're in the right language.
    If this doesn't help, try opening one of the backup files that are automatically created. They're name with a .ibak suffux, and by default reside in the same directory as the main database.
    If this fails, you'll have to revert to an offline backup copy (you did create one and regularly update it, right?).
  5. I have a question about the iPhone/iOS/Mac version of PasswordSafe
  6. For support of these PasswordSafe clones, please use this link.
  7. I have a question about the Android version of PasswordSafe
  8. For support of the Android PasswordSafe clone, please use this link.
  9. What versions of Windows are supported?
  10. The current version of PasswordSafe is supported under Windows 7 and Windows 10. If you're using an older version of Windows, you can run an older version of PasswordSafe. All previous versions of PasswordSafe may be found here.
  11. Security: What algorithm and keysize does PasswordSafe use?
  12. PasswordSafe uses the Twofish algorithm with a 256 bit key.
  13. Security: How secure is PasswordSafe?
  14. The V3 format was academically reviewed and found to be secure ("On the Security of Password Manager Database Formats").
    The implementation's source code is freely and openly available for inspection, and has passed several security reviews.
  15. Portability: Does PasswordSafe run on X?
  16. Probably. Check here for a list of compatible implementations that run on various platforms.
  17. Is PasswordSafe available in my language?
  18. See here for a list of currently supported languages, and how to add yours.
  19. I can't upgrade / uninstall PasswordSafe - what gives?
  20. You first need to fully exit the program, either via right-click on the system tray icon and selecting Exit, or from the main window, select File->Exit. Once the program's exited, you should be able to upgrade or uninstall with no problems.
  21. My anti-virus program doesn't like PasswordSafe! Is PasswordSafe infected?
  22. Most likely this is a false positive. You can check yourself by uploading the program to VirusTotal. It usually takes a few days for the anti-virus vendors to add a new version of PasswordSafe to their whitelist.
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